Storynest.ai Privacy Policy
Effective Date: February 24, 2025
Storynest.ai respects your privacy and is committed to protecting your personal information. This Privacy Policy (“Policy”) explains what information we collect from users, how we use and share it, and your rights regarding that information. By using Storynest.ai, you agree to the collection and use of information in accordance with this Policy. This Policy is designed to comply with applicable privacy laws, including the Delaware Online Privacy and Protection Act, and other relevant laws. 1. Information We Collect We collect basic user data and other information when you interact with Storynest.ai. This includes:
Information You Provide Directly: When you create an account, we collect personal information such as your name, email address, username, and password. You may also provide profile details, biography, or avatar, and any content you upload (including stories, characters, images, and other materials). If you contact support or communicate with us, we will collect the information you provide in those communications.
User Content: The stories, chapters, characters, comments, and other content that you create or publish on Storynest.ai may contain personal information (for example, if you include personal details within a story). Such content is collected and stored as part of providing our service, and is associated with your account.
Payment and Transaction Information: If you purchase content or earn revenue on Storynest.ai, we (or our third-party payment processors) will collect information related to the transaction. For purchases, this may include billing details like credit card information, which is typically processed by a secure third-party (e.g., Stripe or PayPal) and not stored on our servers. For creators earning money, we may collect payout information such as your PayPal or bank account, tax identification details, and any necessary forms for compliance.
Usage Data: We automatically collect certain information about how you use the Service. This can include your interactions with the site/app (e.g., pages or content viewed, chapters unlocked, characters interacted with, links clicked, time spent, and other reading or engagement statistics). We also log technical information such as your IP address, device type, operating system, browser type, referring URLs, and crash/error logs. This data helps us troubleshoot issues and understand user engagement.
Cookies and Similar Technologies: Storynest.ai uses cookies, web beacons, and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that allow us to remember your preferences, keep you logged in, and gather analytics about usage. For example, we may use cookies to remember your language preference or to avoid showing you the same tutorial repeatedly. We may also use cookies from third-party analytics providers (like Google Analytics) to collect information on how users navigate our site, so we can improve the Service. (See Section 4. Cookies and Tracking below for more details.)
We do not knowingly collect any sensitive personal information such as social security numbers, government ID numbers, or financial account passwords. We also do not deliberately collect data about your race, ethnicity, health, genetic or biometric data, religious or philosophical beliefs, or precise geolocation, unless you choose to provide such information in your content or profile. 2. How We Use Your Information Storynest.ai uses the collected information for the following purposes:
Providing and Improving the Service: We use your information to operate the Storynest.ai platform, create your account, allow you to create and share content, and enable interactions (like reading stories or chatting with characters). We also use the data to maintain and improve the Service’s functionality, quality, and user experience. For example, usage data and feedback help us debug issues, optimize performance, and develop new features or tools that better serve our users.
Personalization: We may use your data to personalize your experience. This can include recommending stories or characters you might like based on your reading history, tailoring content shown on your homepage, or remembering your preferences (such as font size or dark mode settings).
Communications: We use your email or contact info to send service-related communications. This includes verification emails when you register, password reset emails, notifications about updates or changes to our Service or policies, and important security or support messages. If you are a creator, we might also send you reports or updates about your content performance (e.g., credits earned, new comments). We may send promotional emails or newsletters about new features or content, but you will have the option to opt out of marketing communications (see Section 6 on Your Choices).
Monetization and Transactions: If you make purchases or earn money on Storynest.ai, we use personal and transactional data to facilitate those transactions. For buyers, we process payments and deliver the purchased content (e.g., unlocking a chapter or story). For creators, we calculate earnings (credits and revenue share), provide dashboards showing earnings, and issue payouts to you as applicable. We also use data to detect and prevent fraudulent transactions or abuse of the payment system.
Enforcing Terms and Policies: We may use your information to enforce our Terms of Service and other policies. This includes monitoring for violations (such as plagiarism, hate speech, or other prohibited content) and taking action on accounts that engage in misconduct. For example, we might review user content or communications if there’s a report of a policy violation.
Legal Compliance and Protection: We use and disclose information as necessary to comply with legal obligations. For instance, we may process personal data to handle requests from law enforcement or regulators (under appropriate legal procedures), to meet tax and accounting requirements for payouts, or to exercise or defend legal claims. We also may use data to investigate or prevent security issues, fraud, or other abuse of our Service, and to protect the rights, property, or safety of Storynest, our users, or the public.
Aggregated and Analytical Uses: We may aggregate or anonymize data (so it can no longer be linked to you) and use it for research, analysis, and product development. For example, we might analyze overall usage trends to understand which features are most popular or to produce public statistics (like “X stories were published this month”). Aggregated data contains no personal identifiers and may be used by Storynest for any purpose.
3. How We Share Your Information We take your privacy seriously. We do not sell your personal information to third parties for their own marketing or commercial purposes. We only share your information in the following circumstances:
With Service Providers: We share information with trusted third-party service providers who perform services on our behalf. These include hosting providers (to store our data on servers), payment processors (to handle credit card transactions or payout creators), email service providers (to send verification or notification emails), and analytics services (to help us understand usage of our platform). For example, we may use a cloud storage provider to host our databases, or an email delivery service to send out newsletters. These service providers are given access only to the information necessary for them to perform their functions, and they are contractually obligated to protect your information and use it only for our purposes and in compliance with this Policy.
With Other Users (Public Content): Content you post on Storynest.ai (such as stories, chapters, characters, comments) is viewable by other users or the public depending on the privacy settings of the platform. By default, stories and characters you publish are public to the community (unless we introduce specific privacy controls for content). Your profile information (like username, bio, avatar, and the list of stories or characters you’ve created) is also visible to others. Please be mindful that any personal information you include in content or your profile will be visible to others who access that content.
In a Sale or Merger: If Storynest.ai is involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of such a transaction, as permitted by law. In such an event, we will endeavor to ensure the acquiring entity honors the commitments we have made in this Privacy Policy with respect to your personal information (or we will notify you if they plan to materially change the handling of your information).
For Legal Reasons: We may disclose your information if required to do so by law or in a good faith belief that such action is necessary to (i) comply with a legal obligation, such as a subpoena, court order, or law enforcement request; (ii) protect and defend the rights, property, or safety of Storynest.ai, our users, or the public; (iii) investigate and address violations of our Terms of Service or other agreements; or (iv) prevent fraud or abuse of the Service.
With Your Consent: We will share your personal information with third parties in situations where you have given us your explicit consent to do so. For example, if in the future we partner with another platform and you opt in to share data between Storynest and that platform, we would do so only with your authorization.
Protection of Reading and Content Data: If you are a reader on Storynest.ai, we treat information about the books, stories, or chapters you read or access (sometimes called “book service information”) as confidential. In accordance with Delaware law protecting the privacy of book readers and content consumers, Storynest.ai will not disclose records or information about your content consumption (for example, which stories you have read or what chapters you’ve unlocked) to any third party, including government entities, except under circumstances allowed by law. Typically, this means we would only disclose such information if required by a court order, search warrant, or other legal process, or to you (the account holder) upon request. We value your right to read anonymously and will not voluntarily share your reading history with others.
No Third-Party Advertising Networks: As of the Effective Date, Storynest.ai does not use third-party advertising networks that track personal information for targeted advertising. If we introduce advertising in the future, we will update this Policy accordingly and ensure compliance with privacy laws. We may show contextual or internal promotions (such as promoting certain stories or features) based on your usage, but we do not share your personal data with advertisers for independent use.
Third-Party Analytics: We do use third-party analytics tools (like Google Analytics) which may set their own cookies or similar identifiers to collect non-personal information about your use of our site over time. These tools help us analyze traffic and usage patterns. While we don’t allow these analytics providers to use your data for their own marketing, they may collect information about your browsing on Storynest.ai and other sites over time for their analyses. (See Section 4 below on cookies for more details on how you can opt out of some analytics tracking.) 4. Cookies and Tracking Technologies Cookies: Storynest.ai uses cookies to improve functionality and user experience. For example, we use authentication cookies to keep you logged in as you navigate the site. We also use preference cookies to remember choices you have made (like your preferred language or layout). Analytics cookies allow us to understand how users arrive at and use our site, which pages are popular, or if users encounter errors.
By using our Service, you consent to the placement of cookies on your browser or device. You can control or delete cookies through your browser settings. Most browsers allow you to refuse new cookies or delete existing ones. However, please note that if you disable cookies, some features of Storynest.ai (such as staying logged in or remembering preferences) may not function properly.
Do Not Track: Some web browsers offer a “Do Not Track” (“DNT”) feature that sends a signal to websites you visit, indicating you do not want to be tracked. Currently, Storynest.ai does not respond to DNT signals in a standardized way, because there is not yet a consensus in the industry on how to interpret them (Delaware Code Online). We treat all user data according to this Policy, regardless of a DNT signal. If in the future a uniform standard for responding to DNT is established, we will revisit this policy and update our practices accordingly.
Third-Party Tracking: Aside from cookies we set, certain third parties may operate cookies or other tracking technologies on our Service. For example, as mentioned, analytics providers like Google Analytics or similar may use cookies and pixel tags to collect information about our users on our behalf. These third parties may collect information about your online activities over time and across different websites when you use our site. However, such third-party tracking on Storynest.ai is limited to analytics and service functionality; we do not allow third-party advertisers to collect your personal data for advertising purposes.
You can learn more about how to opt out of Google Analytics by visiting the Google Analytics opt-out page (or using a browser plugin Google provides). For other analytics or tracking services, check if they offer their own opt-out mechanisms. Additionally, your browser settings or privacy extensions may allow you to block third-party cookies or trackers.
Local Storage & Other Technologies: We may also use local storage (e.g., using the Web Storage API) or similar mechanisms to store data on your device. This is typically used to cache data for performance (allowing the app to load faster) or to store preferences. We treat information stored locally with the same privacy considerations as cookie data. 5. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include technical, administrative, and physical safeguards appropriate to the sensitivity of the data. For instance, we use encryption (HTTPS/TLS) to protect data transmitted between your browser and our servers. Passwords are stored using secure hashing algorithms. We restrict access to personal data to authorized employees and contractors who need it to operate our Service, and they are bound by confidentiality obligations.
Despite our efforts, no security measure or method of data transmission over the Internet is 100% secure. Therefore, we cannot guarantee absolute security of your information. You should also take care with how you handle and disclose your personal information and avoid sending sensitive information through insecure channels. If you have reason to believe that your interaction with us is no longer secure (for example, you believe your account has been compromised), please immediately notify us (see Contact Us below).
In the event of a data breach that affects your personal information, we will notify you and any applicable regulatory authorities as required by law. We will take all reasonable steps to mitigate the breach and prevent future occurrences. 6. Your Choices and Rights Access and Correction: You can access and update certain personal information by logging into your account and visiting your profile or account settings. For example, you can change your email address, display name, password, or other profile details. It is your responsibility to keep your personal information up to date. If information is inaccurate, please correct it in your account or contact us for assistance.
Account Deletion: You may delete your Storynest.ai account at any time by contacting customer support or using any self-service account deletion feature we provide. Deleting your account will remove your profile and personal information from view. However, content you have posted (stories, comments, etc.) may remain on the Service if it has been incorporated into our content library or used by others (for example, if you participated in a collaborative story, your contributions might remain unless removed by us or the other author). We will also retain certain information after account deletion if necessary for legal obligations or our legitimate interests (see Data Retention below).
Opt-Out of Marketing Communications: If we send you promotional or marketing emails, you will have the option to unsubscribe or opt out. You can do this by clicking the “unsubscribe” link in the email, or adjusting your notification settings in your account (if available). Note that you will still receive transactional or service-related emails even if you opt out of marketing. For example, we will still send password reset emails, important account or policy updates, and other communications necessary for the Service.
Do Not Sell My Info: Storynest.ai does not sell personal data to third parties. If in the future we consider selling user data (for example, in the context of a business deal), we will comply with applicable “Do Not Sell” regulations and provide appropriate opt-outs. As of the effective date, this is not applicable since we do not sell data.
Privacy Rights (California/Delaware and Others): Depending on your jurisdiction, you may have additional privacy rights. For example, Delaware residents are assured of the right to have an online privacy policy (which this is) that discloses the categories of data collected and how it’s shared. California residents (under the CCPA) or residents of other regions with privacy laws may have rights to request details about data collected, to request deletion of personal information, or to not be discriminated against for exercising privacy rights. Storynest.ai will honor applicable rights requests in accordance with the law. If you would like to exercise any data subject rights (such as access, deletion, or portability of your data), please contact us using the information in the Contact section. We may need to verify your identity before fulfilling certain requests (for your protection).
Cookies: As described above, you have choices with cookies. You can disable or clear cookies through your browser settings. You can also use browser extensions to block trackers. Additionally, some cookies (especially for analytics) can be opted out as noted in Section 4. 7. Data Retention We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. For example, we will keep your account information while your account is active, and for a reasonable period thereafter if you delete your account, in case you decide to restore it (if that feature is offered) or in case we need the information for legal compliance. We might retain certain data to prevent fraud or future abuse, or for legitimate business purposes such as analysis of aggregated, non-personal data.
Content you create on the platform (stories, etc.) may be retained indefinitely as part of our content library, unless it violates our Terms or you specifically request its removal (and we are able to remove it without undue impact on other users or our systems). Even after you remove content or delete your account, some copies of your content may remain in backup storage for a limited period (not visible to others), or may be retained if others have interacted with it (such as quoted or commented on by others).
We also retain information as needed to comply with our legal obligations – for example, records of transactions may be kept for accounting and tax purposes, and logs might be retained for security and compliance (such as records of consents given). When we no longer have a legitimate need or obligation to retain your personal data, we will securely dispose of it or anonymize it. 8. Children’s Privacy Storynest.ai is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, do not use our Service or provide any information to us. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as soon as possible.
If you are between 13 and 18, you should use Storynest.ai under the supervision of a parent or guardian, especially when it comes to participating in monetization or financial transactions. We encourage parents of minors to educate their kids about online safety and privacy, and to monitor their internet usage.
If you are a parent or guardian and you discover that your child under 13 has created an account or provided us with personal information without your consent, please contact us immediately (see Contact Us below). We will promptly delete the child’s information from our records.
Additionally, Storynest.ai does not knowingly market or advertise any prohibited products or services to minors. Delaware law prohibits certain types of online marketing to children under 18 (such as advertising alcohol, tobacco, firearms, etc. on websites directed at children)). While our platform is not directed at young children, we will comply with such laws and avoid any inappropriate marketing practices. 9. International Data Transfers Storynest.ai is operated from the United States. If you are accessing the Service from outside the U.S., be aware that your information will be transferred to and stored in the United States or other jurisdictions where our servers or service providers are located. Data protection laws in these jurisdictions may be different from, and less protective than, those in your country. By using the Service or providing us with information, you consent to the transfer of your information to the United States and the use and disclosure of your information as described in this Policy.
We will take steps to ensure that appropriate safeguards are in place to protect your data in transit and at rest, and that any international transfers comply with applicable data protection laws. For example, for users in the European Economic Area (EEA) or other regions with strict data laws, we may rely on standard contractual clauses or other legal mechanisms for data transfer. (Although, as of the effective date, Storynest.ai primarily serves a general audience and is not specifically targeting EEA users.) 10. Changes to This Privacy Policy We may update or change this Privacy Policy from time to time. If we make material changes to how we collect or use your personal information, we will notify you by appropriate means – for example, by posting the updated policy with a new effective date on our website and/or by sending you an email notification or in-app alert. Your continued use of Storynest.ai after any such update constitutes your acceptance of the revised Privacy Policy.
We encourage you to periodically review this Policy for the latest information on our privacy practices. The “Effective Date” at the top indicates when this Policy was last revised. If you do not agree with any updates to the Policy, you should stop using the Service and may request that we delete your data. 11. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Storynest.ai – Privacy Team Email: hello@storynest.ai
We will do our best to address your inquiry promptly and thoroughly. If you are a Delaware resident or otherwise believe we are not abiding by this Policy or applicable law, you may also contact the Delaware Attorney General’s office or your local data protection authority. However, we kindly request that you attempt to resolve any concerns with us first. Your privacy is important to us, and we are committed to resolving any issues.